Shipping & Deliveries
Shipping is automatically calculated prior to submitting your payment information (with the exception of International and orders from Hawaii). Simply add items to your cart and proceed to the Checkout page where you will be offered a choice of shipping methods.
We primarily ship with FedEx Ground and USPS Priority. If you can not receive shipments through either of these providers or have a preference, please notify us in the "Order Comments" section of your order. (Please note: FedEx can not deliver to a PO box.)
- Race Place, Inc. makes every effort to ship within one BUSINESS DAY of receipt.
- Shipping days are MONDAY through FRIDAY ONLY. Orders received after 11:00 AM PST do not ship until the following WEEKDAY.
- Orders that come in AFTER 11:00 AM PST on FRIDAY or OVER THE WEEKEND DO NOT LEAVE OUR STORE UNTIL THE FOLLOWING MONDAY.
- ORDERS OVER $500 REQUIRE SIGNATURE CONFIRMATION UPON DELIVERY.
- NOTE: We are not able to ship on HOLIDAYS.
NOTE: There is no guarantee of Express or other delivery options for "Acts of God". This includes weather delays. We will not refund shipping charges for delivery delays that our beyond our control.
Oversize items are identified as either Ground Ship Only or Ground Ship Only + an Oversize Charge. Express Shipping may be possible with oversize items, but additional charges may apply and rates will be quoted by us on an individual basis and approved by you before your order is shipped.
PLEASE NOTE: Shipping charges may be classified as OVERSIZED and subject to adjustment on orders of multiple items (i.e. 4 helmets for size evaluation with the intent to return most of the order). You will be notified of changes to your shipping charges before your order is processed.
SKIS, BOOTS & BINDINGS
These items SHIP SEPARATELY by GROUND ONLY. If you need them quicker, please call us at 1-800-814-7223 or 541-382-4216.
Skis, boots and bindings will ship separately with the stated flat rate. Other items in your order will ship at the rate chosen on the checkout page.
Please note: Race Skis, Boots and Bindings are special ordered from the manufacturer and generally ship within 5-10 days from the order date. These items are considered "Special Order" items and therefore not eligible for return, refund, credit or exchange.
GROUND SHIP ONLY
Some items are marked Ground Ship Only because their contents are considered ineligible for air travel.
MAINLAND USA SHIPPING
Poles and other Oversized items to Mainland US ship by Ground only and some items carry an additional charge. Express shipping is available with the listed Oversize Charge or by quote.
|Purchase Amount||Ground||2nd Day||Next Day|
|$0.01 - $49.00||$9.95||$29.95||$43.95|
|$49.01 - $149.00||$13.95||$33.95||$49.95|
|$149.01 - $299.00||$17.95||$36.95||$55.95|
|$299.01 - up||$19.95||$39.95||$59.95|
USPS Ground is normally used on packages under 4 lbs. FedEx is primary used for larger packages and express shipping. Estimated delivery time for Ground shipping is normally 2-10 business days depending on location. Next day or 2nd day shipping requires one or two business days to travel after we ship (weekends excluded).
Poles and other Oversized items to Alaska ship by Ground (5-7 Day Service) and are subject to listed Oversize Charges. Express shipping to Alaska on these items is available by quote.
|Purchase Amount||3-5 Day||2nd Day|
|$0.01 - $49.00||$15.95||$53.95|
|$49.01 - $149.00||$19.95||$57.95|
|$149.01 - $299.00||$22.95||$59.95|
|$299.01 - up||$25.95||$65.95|
*All shipping to HAWAII is by quote only.*
Poles and other Oversized items shipping to Canada via USPS are subject to listed Oversize Charges. Express and other services available by quote only.
|Purchase Amount||3-5 Day
|$0.01 - $49.00||$29.95||By Quote|
|$49.01 - $149.00||$37.95||By Quote|
|$149.01 - $299.00||$41.95||By Quote|
|$299.01 - up||$45.95||By Quote|
Shipments to Canada are typically handled by USPS. Transit time is an average to major markets and may vary depending on destination. NOTE: The customer is responsible for all duties, taxes, brokerage and other fees and are not included in our shipping rates.
INTERNATIONAL SHIPPING (Other than Canada)
International shipping costs are calculated on an individual basis and are based on the weight, volume and value of the order that you place. These costs will be DETERMINED AFTER YOU PLACE YOUR ORDER, as we need your order information for the calculation. We will email you an estimate of the international shipping costs for your approval before charging your credit card for these charges and shipping your order.
NOTE: ALL DUTIES, TAXES AND FEES ASSOCIATED WITH MERCHANDISE COMING INTO YOUR COUNTRY IS THE BUYER'S RESPONSIBILITY. IF THESE FEES ARE REFUSED WHEN MERCHANDISE IS DELIVERED, YOU WILL BE CHARGED. THESE FEES ARE NOT THE RESPONSIBILITY OF RACE PLACE, INC. AND ARE NOT INCLUDED IN SHIPPING QUOTES.
Typically, International shipping is by USPS mail services, but due to postal mail size restrictions, we may need to ship by FedEx International.
International Shipping Made Easy with FedEx CrossBorder!
FedEx CrossBorder provides customers with their very own US shipping address. Once you have a US address, you will be able to make purchases with us as well as other US based on-line retailers. FedEx CrossBorder receives your purchases and logs them into their on-line system which you can use to view your items and consolidate them with multiple orders.
International customers can save on typical international shipping rates by following these four easy steps:
- Register with FedEx CrossBorder and receive a U.S. shipping address
- Shop your favorite U.S. on-line retail stores
- Ship items to your FedEx CrossBorder address
- Once your order arrives at the FedEx CrossBorder distribution center, log into your account and schedule delivery
If you have any questions, please feel free to contact FedEx CrossBorder: crossborder.fedex.com. They will be glad to assist you.